Review: ‘The Broken Hearts Gallery, starring Geraldine Viswanathan, Dacre Montgomery, Utkarsh Ambudkar, Molly Gordon, Phillipa Soo, Arturo Castro and Bernadette Peters

September 11, 2020

by Carla Hay

Geraldine Viswanathan and Dacre Montgomery in “The Broken Hearts Gallery” (Photo by Linda Kallerus/TriStar Pictures)

“The Broken Hearts Gallery”

Directed by Natalie Krinsky

Culture Representation: Taking place in New York City, the romantic comedy “The Broken Hearts Gallery” features a cast of Asians and white people (with a few African Americans and Latinos) representing the middle-class.

Culture Clash: A 26-year-old woman, who’s been dumped by an ex-boyfriend and fired from her art-gallery job, tries to get over her problems by helping an aspiring hotel owner decorate his boutique hotel, even though her personal style clashes with his.

Culture Audience: “The Broken Hearts Gallery” will appeal primarily to viewers who like formulaic romantic comedies that have people with mostly relatable personalities.

Molly Gordon, Geraldine Viswanathan and Phillipa Soo in “The Broken Hearts Gallery” (Photo by George Kraychyk/TriStar Pictures)

The romantic comedy “The Broken Hearts Gallery” is so unapologetically mushy and predictable that it would be absolutely a chore to sit through this movie if it didn’t have its share of charming moments. Much of the credit goes to star Geraldine Viswanathan, whose quick-witted comedic timing and her keen ability to bring a sense of fun to the story end up saving what could have been a mostly forgettable and cliché film.

“The Broken Hearts Gallery” is the feature-film debut of writer/director Natalie Krinsky, who previously worked as an occasional writer on “Gossip Girl,” the primetime soap opera about upper-class young people in New York City. “Broken Hearts Gallery” is also set in New York City, but the young people at the center of the story are definitely less privileged than the wealthy scions of “Gossip Girl.”

Lucy Gulliver (played by Viswanathan), the story’s 26-year-old protagonist, is an assistant at an upscale and trendy art gallery. She has dreams of owning her own art gallery someday. Lucy lives with her two best friends—sarcastic and bossy Amanda (played by Molly Gordon) and womanizing lesbian Nadine (played by Phillipa Soo)—and they have all been close pals for years.

Amanda is currently a law student, but a running joke in the movie is that she’s always giving unsolicited legal advice, as if she’s already a lawyer. Amanda is also in a relationship with a guy named Jeff (played by Nathan Dales), who is mostly silent and henpecked by Amanda. (When Jeff finally starts talking, it’s one of the funnier parts of the movie.) Meanwhile, Nadine has a thing for dating Russian models, but then she gets bored and usually ends the relationship to move on to her next conquest.

The beginning of the movie shows the trio of gal pals while they were seniors in high school in an unnamed suburb of New York, with Lucy already planning to live in the big city. Lucy has just gotten dumped by a boyfriend, and Amanda and Nadine are comforting her while Lucy is nursing her broken heart. It’s a scenario that gets repeated more than once in the movie.

One of Lucy’s quirks is that she likes to keep mementos and knickknacks, including those that remind of her of ex-boyfriends. She freely admits she’s a pack rat, while some people might describe her collecting habit as hoarding, because she keeps things such as toenail clippings. Her hoarding isn’t at a dangerous level, but it’s odd and more than a little creepy.

Eight years after graduating from high school, Lucy’s life seems to be going fairly well for her. She’s been dating a 35-year-old co-worker named Max Vora (played by Utkarsh Ambudkar), who is the gallery’s recently promoted director. Max and Lucy have been keeping their romance somewhat hidden from their colleagues because they don’t want it to be a distraction at work. Lucy gushes about Max to Nadine and Amanda, by describing him as such a perfect romantic boyfriend that he cooks dinner for her. Meanwhile, Nadine and Amanda secretly take bets on how long Lucy’s most recent romance will last.

Lucy idolizes her boss Eva Woolf (played by Bernadette Peters), the gallery owner who named the art gallery after herself. Eva doesn’t have much tolerance for people she thinks are flaky and dumb. You know where this is going, of course. Lucy will make a fool out of herself at work because of something to do with Max. This embarrassing incident happens during a big exhibit opening at the gallery, where Eva, all of the gallery’s employees and many important clients are attendance.

Lucy has been asked to get up on stage in front of the assembled crowd and introduce Max as the gallery’s new director. As she’s about to give her introductory speech, Lucy sees Max canoodling in the audience with a woman whom she recognizes as Dr. Amelia Black (played by Tattiawna Jones), Max’s most recent ex-girlfriend. Lucy has already had too much to drink because she was nervous about making this speech. And so, when Lucy sees Max getting too close this other woman, Lucy goes into a tailspin and has an epic, jealous meltdown in front of the entire audience. As if that weren’t enough, drunken Lucy ends up tripping and falling flat on her face.

As Lucy runs out of the gallery in a humiliated daze, Max follows her outside and explains that Amelia was living in Paris but has recently moved back to New York City. And now, Max tells Lucy that he wants to get back together with Amelia. And there’s more bad news for Lucy: Eva was so mortified by Lucy’s public meltdown that she’s also sent Max to tell Lucy that she’s been fired.

As she’s reeling from this extremely bad night, Lucy just wants to go home, so she gets into a car that she thinks is the rideshare that she had booked. As she starts the tell the driver about her “worst night ever,” the driver repeatedly tells her that he’s not her rideshare driver, but Lucy is so absorbed in her misery that she won’t listen. Finally, the driver, whose name is Nick (played by Dacre Montgomery), decides to placate Lucy and drives her home.

When she gets home, Lucy realizes the man who drove her home isn’t the rideshare driver she booked. She’s once again embarrassed, but she tries to turn it around and make Nick look bad by accusing him of being a creep. She also comments that for all she knows, he could be a serial killer, and now he knows where she lives. Will this be the last time that Lucy sees Nick? Of course not.

In several very contrived situations, Nick just happens to be nearby at the exact moment that a lovelorn Lucy sees Max and makes a pathetic attempt to get Max’s attention. One of those moments is the next time that Lucy and Nick see each other. Lucy has followed Max into a restaurant, where he’s having a dinner date with Amelia. The restaurant hostess tries to block Lucy from going over to the table because Lucy doesn’t have a reservation. And right at that moment, when Amelia is about to act like a psycho ex-girlfriend and charge toward Max, Nick shows up and prevents Lucy from approaching Max, who sees Lucy anyway.

As Nick steers Lucy away from this potentially embarrassing situation for her, she gets very irritated with him and asks Nick if he’s been stalking her. Oh, the irony. Lucy and Nick get to talking, and he tells her a little bit more about himself. He’s trying to fulfill his dream of opening a boutique hotel called the Chloe Hotel. However, what he doesn’t tell her right away and what very few people in his life know is that Nick is almost broke and headed for a possible financial disaster since he poured his life savings into the hotel, which is nowhere near being completed.

One person who knows about Nick’s money problems is his best friend/business partner Marcos (played by Arturo Castro), who hasn’t been paid for a while and has decided to take another job because his wife Randy (played by Megan Ferguson) is pregnant, and they need the money. Marcos has a wry sense of humor, which goes a long way in being a counterbalance to some of the sappier moments of the movie.

Nick shows Lucy the unfinished hotel, which used to be a YMCA building. Lucy has a garbage bag with her that contains several old mementos from her ex-boyfriends, including Max. Nick, who calls her a hoarder, tells Lucy that his style is the complete opposite of hers, because he’s a minimalist. Meanwhile, there’s a large empty picture frame in the hotel that Lucy spontaneously uses to hang up one of the items in the garbage bag: a necktie that used to belong to Max.

And because Lucy is a wannabe art gallery owner. she calls this room in the hotel the Broken Heart Gallery, because of this “art display.” She scrawls a note next to the frame that explains why this necktie is from an ex-love and why it’s being discarded. Not long after that day, Nick tells her that an anonymous person came into the hotel and must have seen this necktie display because the person hung up an item with a note that it’s also from an ex-love.

Lucy takes a photo of this burgeoning art exhibit and posts it on social media. It becomes a such a viral hit that she gets the fundraising idea that can people can start stop by the unfinished hotel to drop off mementos from ex-lovers and leave messages that can be displayed in the Broken Heart Gallery. Visitors can to give donations as part of the gallery exhibit. The idea is the people who contribute to the gallery can get closure from painful breakups, because the gallery displays will be cathartic enough to help them move on.

And when Nick mentions to Lucy that Marcos got another job and the hotel’s interior designer quit, Lucy volunteers to be the hotel’s interior designer. Nick says no, but after much persistence from Lucy and much hemming and hawing from Nick, she ends up being the hotel’s interior designer. Nick and Lucy don’t really discuss payment for this job, but even if they did, it’s very easy to see how this movie is going to end.

Before that happens, there are the usual shenanigans in romantic comedies that have this type of would-be couple. “The Broken Hearts Gallery” uses the old “opposite attract” trope as much as possible to show how Lucy and Nick get on each other’s nerves, but they also can’t seem to stay away from each other. Lucy is high-strung and kooky, while Nick is laid-back and analytical. The character of Nick is somewhat generic, and his main purpose in the movie is to play the straight man to Lucy’s wackiness.

Nick and Lucy become platonic friends, but have conflicts with each other, while Lucy puts herself in more embarrassing situations in an effort to get back together with Max. Nick’s and Lucy’s friends (and viewers who’ve seen enough romantic comedies) know where this is all headed. But, of course, the two people who are supposed to end up together are the last people to admit it.

The target audience for “The Broken Hearts Gallery” is underage teenage girls, so things don’t get too raunchy in the movie. Adults watching this film will probably wish that the movie had more mature humor, since too many of the so-called adults in this movie act like they’re still in high school. (To see Viswanathan in a rowdier comedy film, check out 2018’s “Blockers,” where she was a standout in the movie too.)

Lucy is proud of her eccentricities, but some of her irrationally jealous behavior panders to some awful stereotypes about how pathetic and catty women can be when it comes to fighting over an ex-love. Lucy handles love in an uncomfortable and awkward manner that’s sometimes realistic and sometimes too over-the-top. This movie is a romantic comedy, so it isn’t supposed to be about realism all the time.

However, some of the dialogue is absolutely cringeworthy. In a scene where Lucy and Nick have some alone time and open up to each other, Lucy says to him: “We’re good together, you and me. The monster and the human. Humans need monsters to stir things up. And monsters need humans to fix everything they break. It’s just simple science.”

One of the more charming qualities of Lucy is that she’s more optimistic than Nick is about life and how to deal with problems. When more problems start to pile on Nick, he wants to abandon his dream to build the hotel, but Lucy gives him a pep talk and encourages him not to give up so easily. Meanwhile, Nick slowly starts to show that he has a romantic side, which is refreshing to Lucy, who says she’s used to men not being supportive of her and her dreams.

“The Broken Hearts Club” also has a very good supporting cast that makes the material a lot more engaging than it should be. Gordon, Soo and Castro all have moments when they somewhat steal scenes. (Gordon’s comedic timing is the most natural-looking and funniest of the supporting characters.)

And there are a few other supporting characters who are in Nick and Lucy’s world, including an Eva Woolf Gallery co-worker who’s nicknamed Harvard (played by Ego Nwodim), because she’s a know-it-all who likes to brag that she went to Harvard University, and she constantly chastises Lucy about being clueless about life. Celebrity chef Roy Choi has a cameo as himself. Suki Waterhouse plays someone who a past connection to someone in the movie.

“The Broken Hearts Gallery” has the obligatory karaoke scene, which seems to be a staple of every other predictable romantic comedy. There’s also the “big argument” scene, where the would-be couple have an estrangement. There’s absolutely no suspense over whether or not they’ll kiss and make up by the end of the story.

There are a few “surprise” twists to the movie that aren’t shocking because it all just adds up to more schmaltz. “The Broken Hearts Gallery” is not for hardcore cynics, but it’s a predictable and harmless movie that’s made enjoyable mainly because of the winning performance by Viswanathan.

TriStar Pictures released “The Broken Hearts Gallery” in U.S. cinemas on September 11, 2020.