OpenTable waives fees and updates features to help restaurants prepare for re-openings after COVID-19

May 1, 2020

The following is a press release from OpenTable:

As restaurants look to reopen, the needs of each will change as government restrictions and safety recommendations evolve. Restaurants that have never taken reservations may find themselves looking for ways to adjust floor plans to allow more space between tables and manage capacity. To help restaurants reopen and adhere to these new norms, OpenTable is rolling out two new initiatives: an enhanced restaurant management platform and price cuts for 2020.

OpenTable’s technology has always enabled restaurants to connect with diners to manage reservations, prepare for shifts, and maximize table availability, but enhancements to the platform will provide added support for restaurants so they can adhere to social distancing guidelines while providing updated health and safety information to diners for when it is safe to eat out again.

These advanced features are now paired with discounted pricing to reduce the reopening costs of our customers and to encourage new restaurants to join OpenTable. Beginning in May, restaurants that sign up for our “Open Door” pricing program will enjoy: no OpenTable subscription fees through the end of 2020, no cover fees through September 30, 2020 and a 50% discount on cover fees through 2020. OpenTable’s standard subscription and cover pricing will resume only in January 2021.

“Restaurants need help to reopen quickly, safely, and successfully as local restrictions lift.  We’re doing our part to help them by waiving fees and updating features with the post-COVID-19 dining experience in mind,” said Andrea Johnston, COO, OpenTable.

Restaurants interested in the Open Door Program can receive follow-up information and first-access to participate here. Over the past few weeks, OpenTable has rolled out a number of efforts to support the restaurant industry from releasing data on the staggering decline in seated diners, to launching OpenTable for groceries to help manage overcrowding and long lines, to hosting weekly webinar series providing expert support for restaurants during this time. For a summary of all the efforts that OpenTable has done to support restaurants during this time, please visit https://restaurant.opentable.com/news/.

About OpenTable
OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world’s leading provider of online restaurant reservations, with nearly 60,000 restaurants globally using its software to seat over 134 million diners monthly. OpenTable helps diners discover and book the perfect table and helps restaurants deliver personalized hospitality to keep guests coming back.

OpenTable names the best U.S. restaurants of 2017

December 6, 2017

OpenTable

The following is a press release from OpenTable:

From impeccable service to one-of-a-kind dining experiences, OpenTable, the world’s leading provider of online restaurant reservations and part of The Priceline Group (NASDAQ: PCLN), today reveals its 100 Best Restaurants in America list for 2017. The list of the 100 Best Restaurants in America reflects the combined opinions of more than 12 million restaurant reviews submitted by verified OpenTable diners for more than 26,000 restaurants in all 50 states and Washington, D.C.

From restaurants with world-renowned chefs to breakthrough newcomers, the complete list showcases a diverse group of restaurants in 24 states and Washington, D.C. California and New York are tied at the top of the list, each boasting 19 winning restaurants, followed by Illinois and Pennsylvania with eight, Washington D.C. with seven and Texas with five. Florida, Georgia, Maryland, Ohio, and South Carolina all boast three winners while Hawaii, New Jersey, North Carolina and Virginia each have two. Alabama, Arizona, Connecticut, Kansas, Louisiana, Nevada, New Mexico, Oklahoma and Washington are also represented.

While American, French, and Italian cuisine proved to be the most popular, there is a growing presence of globally inspired cuisines on the list, including Mediterranean, Japanese, Indian and Middle Eastern. The range of cuisines highlighted points to diners’ growing appetites for more exotic flavors and destination-driven offerings.

“While the winning restaurants this year are each distinctive, they all consistently deliver exceptional dishes, impeccable hospitality, and a meal to remember,” says Caroline Potter, OpenTable Chief Dining Officer. “This year’s honorees have risen to the challenge of providing outstanding experiences time and again to a nation of discerning guests.”

The list is generated solely from diner reviews collected between November 1, 2016, and October 31, 2017. All restaurants with a minimum “overall” score and number of qualifying reviews were included for consideration. Qualifying restaurants were then sorted according to a score calculated from each restaurant’s average rating in the “overall” category.

Based on this methodology, the following restaurants, listed in alphabetical order, comprise the 100 Best Restaurants in America for 2017 according to OpenTable diners. The complete list may also be viewed at https://www.opentable.com/m/best-restaurants-in-america-for-2017/.

2017 100 Best Restaurants in America

1770 HouseEast Hampton, New York
Arethusa al TavoloBantam, Connecticut
Atera New York, New York
Barclay PrimePhiladelphia, Pennsylvania
Barrique VeniceVenice, California
Bavette’s Chicago, Illinois
Benu San Francisco, California
Bida Manda Restaurant and BarRaleigh, North Carolina
BonesAtlanta, Georgia
BONDSTNew York, New York
BuccanPalm Beach, Florida
Café MonarchScottsdale, Arizona
Cafe ProvencePrairie Village, Kansas
CharlestonBaltimore, Maryland
Charleston GrillCharleston, South Carolina
Chez Billy SudWashington, D.C.
chi SPACCALos Angeles, California
Coppa Boston, Massachusetts
CRUSTMiami, Florida
DanielNew York, New York
Del PostoNew York, New York
Double KnotPhiladelphia, Pennsylvania
Fishing With DynamiteManhattan Beach, California
FrancesSan Francisco, California
Gabriel KreutherNew York, New York
GeronimoSanta Fe, New Mexico
Girl & the GoatChicago, Illinois
Giulia RestaurantCambridge, Massachusetts
Gramercy TavernNew York, New York
The Grill – The Ritz-Carlton, NaplesNaples, Florida
Halls ChophouseCharleston, South Carolina
Harold BlackWashington, D.C.
Heirloom CafeSan Francisco, California
Hersh’sBaltimore, Maryland
Highlands Bar & GrillBirmingham, Alabama
The Inn at Little WashingtonWashington, Virginia
Joe’s Seafood, Prime Steak & Stone Crab – Multiple Locations
JUNGSIKNew York, New York
KinshipWashington, D.C.
KoiWest Hollywood, California
Kokkari EstiatorioSan Francisco, California
L’Auberge Chez FrancoisGreat Falls, Virginia
La GrottaAtlanta, Georgia
Lahaina GrillLahaina, Hawaii
L’ArtusiNew York, New York
Le Bilboquet – DallasDallas, Texas
Le CoucouNew York, New York
Le DiplomateWashington, D.C.
Le VallaurisPalm Springs, California
LinwoodsOwings Mills, Maryland
Mama’s Fish HousePaia, Hawaii
Marc ForgioneNew York, New York
Marcel’s by Robert WiedmaierWashington, D.C.
MareaNew York, New York
Market Restaurant and BarDel Mar, California
Mistral – Sherman OaksSherman Oaks, California
The Modern – Bar Room and Dining RoomNew York, New York
Momofuku KoNew York, New York
Neighborhood Services on Lovers LaneDallas, Texas
Orchids at Palm CourtCincinnati, Ohio
Oriole Chicago, Illinois
Parc Philadelphia, Pennsylvania
Per SeNew York, New York
The Polo Bar New York, New York
Polo Lounge @ The Beverly Hills HotelBeverly Hills, California
PRESSSt. Helena, California
QuinceSan Francisco, California
Raoul’s New York, New York
RasikaWashington, D.C.
Restaurant LCincinnati, Ohio
Riccardo EnotecaChicago, Illinois
Rich TableSan Francisco, California
RL RestaurantChicago, Illinois
RPM Restaurants –   Locations
Rudy & Paco Restaurant & BarGalveston, Texas
Ruth’s Chris Steak House – Baton RougeBaton Rouge, Louisiana
The Saddle River InnSaddle River, New Jersey
Saint Jacques French CuisineRaleigh, North Carolina
Shinsei RestaurantDallas, Texas
SHU – Sushi House Unico – Bel AirBel Air, California
SottoCincinnati, Ohio
Spinasse Seattle, Washington
St. Francis Winery & VineyardsSanta Rosa, California
Steve & Cookie’s By the BayMargate, New Jersey
Stonehouse at San Ysidro RanchSanta Barbara, California
Sushi Nakazawa – Sushi BarNew York, New York
The Table at Season To TasteCambridge, Massachusetts
Talula’s GardenPhiladelphia, Pennsylvania
The Metro Wine Bar & BistroOklahoma City, Oklahoma
ToscanaLos Angeles, California
TownsendPhiladelphia, Pennsylvania
True Food Kitchen – ChicagoChicago, Illinois
Uchi – DallasDallas, Texas
UMIAtlanta, Georgia
UplandNew York, New York
Vernick Food & DrinkPhiladelphia, Pennsylvania
Vetri CucinaPhiladelphia, Pennsylvania
Yvonne’sBoston, Massachusetts
ZahavPhiladelphia, Pennsylvania
Zero Restaurant + BarCharleston, South Carolina

About OpenTable Restaurant Reviews
Originally launched in November 2008, the OpenTable Reviews program helps diners find restaurants that best fit their dining occasions. Only diners who recently honored an OpenTable reservation are invited to submit restaurant reviews. Visitors to OpenTable can access reviews for thousands of OpenTable restaurant partners across the United States, Australia, Canada, Germany, Ireland, Japan, the Netherlands and the UK.  The OpenTable Reviews program has generated more than 50 million restaurant reviews by verified diners, establishing OpenTable as one of the largest and most trusted sources for restaurant reviews.

About OpenTable:
OpenTable, part of The Priceline Group (NASDAQ: PCLN), is the world’s leading provider of online restaurant reservations, seating more than 24 million diners per month via online reservations across more than 43,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. The OpenTable service enables diners to see which restaurants have available tables, select a restaurant based on verified diner reviews, menus, and other helpful information, and easily book a reservation. In addition to the company’s website and mobile apps, OpenTable powers online reservations for nearly 600 partners, including many of the Internet’s most popular global and local brands. For restaurants, the OpenTable hospitality solutions enable them to manage their reservation book, streamline their operations, and enhance their service levels. Since its inception in 1998, OpenTable has seated over 1.4 billion diners around the world via online reservations. OpenTable is headquartered in San Francisco and has bookable restaurants in more than 20 countries, including Australia, Canada, Germany, Ireland, Japan, Mexico, the Netherlands, United Kingdom and the United States. Restaurants are  available for reservations in Dutch, English, French, German, Japanese, and Spanish languages.

OpenTable, OpenTable.com, OpenTable logos, and other service names are the trademarks of OpenTable, Inc. and/or its affiliates

OpenTable names the hottest U.S. restaurants of 2017

March 16, 2017

The Bazaar by José Andrés South Beach
The Bazaar by José Andrés South Beach (Photo courtesy of SBE)

OpenTable, a PriceLine Group-owned website for restaurant reservations  and reviews, has released the results of a year-long analysis of customer reviews of restaurants in the United States. The 100 restaurants that received the highest reviews were named as the Top 100 Hot Spot Restaurants in America for 2017.

According to an OpenTable press release, the results reflect the combined opinions of more than 10 million restaurant reviews submitted by verified OpenTable diners for more than 25,000 restaurants in all 50 states and the District of Columbia, between February 1, 2016 and January 31, 2017. All restaurants with a minimum “overall” score and number of qualifying reviews were included for consideration. Qualifying restaurants were then scored and sorted according to the percentage of reviews for which “hot spot” was selected as a special feature.

Hottest Restaurant Cuisine

American cuisine is the most popular food served at the restaurants on the list, but eateries serving international  meals are well-represented. Restaurants with Asian, Brazilian, Italian, Latin, Mexican and Spanish cuisine also made it on the list.

Hottest Restaurant States

For non-chain restaurants, Florida had 17 on the list, followed by California (15); New York and Ohio (nine each); Arizona and Pennsylvania (seven each); Minnesota (five); Colorado and Tennessee (four each); and Georgia, Illinois, Massachusetts, Nevada and Texas (three each).

Video footage from some of these restaurants are at the end of this article.

Here are OpenTable’s Top 100 Hot Spot Restaurants in America for 2017, in alphabetical order:

4 Bells – Minneapolis, Minnesota
Acorn – Denver, Colorado
The Avenue Steak Tavern – Columbus, Ohio
Barton G. The Restaurant – Multiple Locations
The Bayou – Bethlehem, Pennsylvania
The Bazaar by José Andrés South Beach – Miami Beach, Florida
Beat Brasserie (Beat Hotel) – Cambridge, Massachusetts
Beauty & Essex – New York, New York
Besito Mexican – Huntington, New York
Bida Manda Restaurant and Bar – Raleigh, North Carolina
Bistro 821 – Naples, Florida
Blend on the Water – Long Island City, New York
BRAVO Cucina Italiana – Naples, Florida
Broadway by Amar Santana – Laguna Beach, California
Buccan – Palm Beach, Florida
Buddakan NY – New York, New York
Butcher & the Boar – Minneapolis, Minnesota
Café Tu Tu Tango – Orlando, Florida
Campiello – Naples, Florida
Capo Restaurant – South Boston, Massachusetts
Carnivale – Chicago, Illinois
Centro Restaurant – Des Moines, Iowa
Chino Latino – Minneapolis, Minnesota
Continental Naples – Naples, Florida
Culinary Dropout – Multiple Locations
Departure Restaurant and Lounge – Portland, Oregon
Don & Charlie’s – Scottsdale, Arizona
E+O Kitchen – Cincinnati, Ohio
Edmund’s Oast – Charleston, South Carolina
Eight4Nine – Palm Springs, California
El Camino Mexican Soul Food & Tequila Bar – Delray Beach, Florida
Fixe – Austin, Texas
Flight Restaurant & Wine Bar – Memphis, Tennessee
Fogo de Chao Brazilian Steakhouse – Minneapolis, Minnesota
Forno Kitchen and Bar – Columbus, Ohio
Girl & the Goat – Chicago, Illinois
Grato – West Palm Beach, Florida
The Greenhouse Tavern – Cleveland, Ohio
The Grey – Savannah, Georgia
.ink – West Hollywood, California
Ironside Fish & Oyster – San Diego, California
Juniper & Ivy – San Diego, California
Kaluz Restaurant – Fort Lauderdale, Florida
La Cuchara – Baltimore, Maryland
Lola-A Michael Symon Restaurant – Cleveland, Ohio
Louie Bossi’s Ristorante Bar Pizzeria – Fort Lauderdale, Florida
Mastro’s Ocean Club – Scottsdale, Arizona
Mateo – Durham, North Carolina
Mercantile dining & provision – Denver, Colorado
The Millworks – Harrisburg, Pennsylvania
The Mission-Old Town – Scottsdale, Arizona
Mita’s – Cincinnati, Ohio
Morcilla – Pittsburgh, Pennsylvania
Nada – Cincinnati, Ohio
The Nest – Indian Wells, California
O-Ku – Atlanta, Georgia
Officine BRERA – Los Angeles, California
Ophelia’s Electric Soapbox – Denver, Colorado
The Pearl – Columbus, Ohio
Perch LA – Los Angeles, California
Poros – Pittsburgh, Pennsylvania
Prasino – St. Charles, Missouri
Puckett’s 5th & Church – Nashville, Tennessee
Pump – West Hollywood, California
Raglan Road Irish Pub – Lake Buena Vista, Florida
Red Rooster Harlem – New York, New York
Republic – Detroit, Michigan
Root Down – Denver, Colorado
Rose. Rabbit. Lie. at The Cosmopolitan of Las Vegas – Las Vegas, Nevada
Selva Grill – Sarasota, Florida
Shore Diner – Sarasota, Florida
The Southern – Nashville, Tennessee
Spoon and Stable – Minneapolis, Minnesota
Steak 44 – Phoenix, Arizona
STK – Multiple Locations
Stoney River Steakhouse and Grill – Germantown, Tennessee
Strip by Strega – Boston, Massachusetts
SumoMaya Mexican-Asian Kitchen – Scottsdale, Arizona
Tao – Multiple Locations
Texas de Brazil – Multiple Locations
Three Muses – New Orleans, Louisiana
Toca Madera – West Hollywood, California
Tony’s of Lexington – Lexington, Kentucky
Toutant – Buffalo, New York
Trio Restaurant – Palm Springs, California
The Tropicale – Palm Springs, California
The Twisted Olive – Green, Ohio
TWO urban licks – Atlanta, Georgia
Uchi – Austin, Texas
Uchiko – Austin, Texas
Ulele – Tampa, Florida
Union 50 – Indianapolis, Indiana
VACA – Costa Mesa, California
Vandal – New York, New York
Vida – Indianapolis, Indiana
Warmdaddy’s – Philadelphia, Pennsylvania
Whitfield – Pittsburgh, Pennsylvania
YOLO – Fort Lauderdale, Florida
Yoshi’s – Oakland, California
Zahav – Philadelphia, Pennsylvania